Why does my anti-virus program think Elite Keylogger is a threat? [Mac]

Because Elite Keylogger for Mac is designed to remain invisible, it has many of the same characteristics that spyware or malware does. Both kinds of programs silently collect information on the computer without the user’s knowledge.

Even though Elite Keylogger is a completely legitimate program which you are choosing to install on your Mac, most anti-virus or anti-spyware programs are not sophisticated enough to know the difference. They simply see a program designed to be hidden and see it as a threat.

So if you are getting a threat alert that Elite Keylogger is a virus, spyware, adware, malware, etc., don’t panic! This is normal and expected.

You will need to go to the support site of your anti-virus / anti-spyware program and find out how to either a) disable the program completely during times you are installing and accessing Elite Keylogger or b) “whitelist” Elite Keylogger so that the program knows it is not a threat.

There are too many different anti-virus programs out there for us to provide specific instructions for disabling them. So you will need to do some searching to find the right solution to your particular program. Or email us, and we’ll do our best to help you out with configuring a specific conflicting program so that you can have¬†Elite Keylogger working safely on your Mac.