What should I do if I forget my unhide keyword, app password or activation code? : password

Since Elite Keylogger is designed to be hidden, password recovery is a bit more complicated. 1. If you have forgotten your unhide keyword: Follow the instructions for Updating Elite Keylogger. As part of the update process, the unhide keyword will be reset. However you do need to know your app password in order to update. […]

Continue Reading

WideStep does not maintain email servers for the purpose of sending logs. Therefore, if you want your logs emailed, you have to use your own email service provider. Your outgoing email username and password are required by Elite Keylogger to access your email server. This information is stored securely on your Mac and is not shared […]

Continue Reading

We’re sorry, but the sad fact of the matter is that we don’t have any way of knowing who installed the program on your Mac. The following information should help you to narrow down your list of suspects: 1. The person had physical access to your computer. Elite Keylogger cannot be installed remotely (unless using […]

Continue Reading