Frequently Asked Questions

If you are using Elite Keylogger for Mac in invisible mode, it is always a good idea to keep your log files small in size. If they take up a large amount of space on the hard drive, that can alert the user that all is not as it seems. Please review our How to […]

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If you expected to receive logs by email but you have not, please check the following: 1. Elite Keylogger for Mac uses your own email server information to send you the logs. Please review How to View and Email Logs and double-check your outgoing email settings with your email provider. Be sure to use the […]

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While Elite Keylogger is a very powerful monitoring tool, it is not all-knowing. It is limited to the following: Words typed on that Mac’s keyboard Whatever is on screen when a screenshot is taken A list of website URLs visited Words copied and pasted to the clipboard Both incoming and outgoing chat messages from certain […]

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If you are not seeing passwords in your logs, it can mean one of two things: You have the free version of Elite Keylogger for Mac. The free version does not collect passwords. If you wish to collect passwords, you will need to upgrade to Elite Keylogger PRO. The person using the computer is not […]

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We’re sorry, but the sad fact of the matter is that we don’t have any way of knowing who installed the program on your Mac. The following information should help you to narrow down your list of suspects: 1. The person had physical access to your computer. Elite Keylogger cannot be installed remotely (unless using […]

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